Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Melissa Johnson

Melissa Johnson

September 22, 2025

5  out of  5
rating by Melissa Johnson
"I have been using John Avery State Farm for over 20 years and they are just as helpful today as they were 20 years ago. Stephanie was great to work with and made sure she followed up every step of the way with me during my questions I had on my life insurance policy!"
We responded:
"Melissa, thank you for the 5 star review! Where did the last 20 years go?!? Thank you for the kind words - appreciate you and the trust in us for the last 20 plus years - John Avery State Farm, with offices in Ann Arbor and Chelsea"
Profile photo of Robyn R

Robyn R

September 16, 2025

5  out of  5
rating by Robyn R
"Ryan was very helpful and followed through!"
We responded:
"Robyn, thanks for the 5 star review. We always strive to be helpful and make the insurance process easy. Appreciate you sharing - John Avery State Farm, with offices in Ann Arbor and Chelsea"
Profile photo of Kim

Kim

September 13, 2025

5  out of  5
rating by Kim
"Very Professional. Took extra steps to save me money"
We responded:
"Kim, thank you for the 5 star review! Glad we were able to save you money - John Avery State Farm, with offices in Ann Arbor and Chelsea"
Profile photo of Dana Harper

Dana Harper

September 10, 2025

5  out of  5
rating by Dana Harper
"Ryan and all the other agents are great to talk with. They help me out with whatever I need. Thank you all so much"
We responded:
"Dana, thank you for the 5 star review! We are here to help. Thank you for your feedback - John Avery State Farm, with offices in Ann Arbor and Chelsea"
Profile photo of Joyce Johnson

Joyce Johnson

August 28, 2025

5  out of  5
rating by Joyce Johnson
"My experience was one of excellence . Above and beyond is excellence. This gentleman superseded expectation . Thank you for your courtesy , patience and efficiency...."
We responded:
"Joyce, thank you for the 5 star review! Appreciate the opportunity to provide you with personal and professional risk management services - John Avery State Farm, with offices in Ann Arbor and Chelsea"
Profile photo of Ricky Charles

Ricky Charles

August 28, 2025

5  out of  5
rating by Ricky Charles
"Car insurance state farm is awesome people two have on your side awesome to work with they are on state Street in Ann arbor Michigan they will do everything they can two help you"
We responded:
"Ricky, thanks for the 5 star review! Glad to hear State Farm was able to help you get a great price on your car insurance! - John Avery State Farm, with offices in Ann Arbor and Chelsea"
Profile photo of Gloria Chatman

Gloria Chatman

August 27, 2025

5  out of  5
rating by Gloria Chatman
"I spoke with Ryan today and he was very helpful. Thanks Ryan for all you do."
We responded:
"Hey Gloria, thanks for the 5 star review and feedback on Ryan. Have a great rest of 2025 and beyond! - John Avery State Farm, with offices in Ann Arbor and Chelsea"
Profile photo of Lisa B MOISAN

Lisa B MOISAN

August 27, 2025

5  out of  5
rating by Lisa B MOISAN
"Ryan was awesome! He answered my questions knowledge and patience. 5 ⭐️"
We responded:
"Lisa, thank you for the 5 star review! Hope all is well with you. Good to hear Ryan ws able to assist with your auto insurance questions - John Avery State Farm, with offices in Ann Arbor and Chelsea"
Profile photo of Alexandria Whitehill

Alexandria Whitehill

August 25, 2025

5  out of  5
rating by Alexandria Whitehill
"Cristo was so fast with editing documents and getting them to me for a mutual customer! This was a HUGE plus to work with someone so efficient. Saved the member and me SO much time!"
We responded:
"Alexandria, thank you for the 5 star review! Thanks for the feedback and good to hear we were able to get our mutual customer taken care of so fast. - John Avery State Farm, with offices in Ann Arbor and Chelsea"
Profile photo of Nicole Calloway

Nicole Calloway

August 22, 2025

5  out of  5
rating by Nicole Calloway
"Cristo B. Is great and handled my issue with care. I am thankful for his help."
We responded:
"Nicole, thank you for the 5 star review! Love that Cristo was able to take care of your issue. We are thankful for your business! - John Avery State Farm, with offices in Ann Arbor and Chelsea"
Profile photo of James Hunt

James Hunt

August 18, 2025

5  out of  5
rating by James Hunt
"I added motorcycle insurance to my existing policy."
We responded:
"James, thanks for the 5 star review! Enjoy the new motorcycle! - John Avery State Farm, offices in Ann Arbor and Chelsea"
Profile photo of Linda Meadows

Linda Meadows

August 11, 2025

5  out of  5
rating by Linda Meadows
"Ryan with John Avery State Farm office was super helpful and approachable with answering my questions about my home owners policy. Thank you Ryan!"
We responded:
"Hey Linda, thanks for the 5 star review and the positive feedback. Glad Ryan was able to help with your homeowners insurance. It is almost football season - Go Blue! - John Avery State Farm, with offices in Ann Arbor and Chelsea"
Profile photo of Ali Shreim

Ali Shreim

August 7, 2025

5  out of  5
rating by Ali Shreim
"Ryan was great and helpful thank you so much!"
We responded:
"Ali, thank you for the 5 star review! - John Avery State Farm, with offices in Ann Arbor and Chelsea"
Profile photo of E W

E W

July 29, 2025

5  out of  5
rating by E W
"I walked in without an appointment and Ryan quickly and graciously helped me clear up an issue. Thank you so much! StateFarm is the best!"
We responded:
"E W, thanks for the 5 Star review! Glad Ryan was able to resolve your issue. For future, as a reminder, the office closes for lunch from 1:00-2:00 daily and my team works virtually on Fridays - John Avery State Farm, with offices in Ann Arbor and Chelsea"
Profile photo of Samuel Meador

Samuel Meador

July 17, 2025

5  out of  5
rating by Samuel Meador
"Ryan W was very professional and friendly. He whent out of his way to help me with the issue I was having all while being friendly and conversational."
We responded:
"Samuel, thank you for the 5 star review! Appreciate the positive feedback on Ryan - John Avery State Farm, with offices in Ann Arbor and Chelsea"
Profile photo of Amy Hetzler

Amy Hetzler

July 15, 2025

5  out of  5
rating by Amy Hetzler
"Ryan was helpful in updating my home replacement value for homeowners insurance premium calculations."
We responded:
"Amy, Thank you for the 5 Stwr review! With building inflation, it is extremely important to make sure the estimated replacement cost is updated on the homeowners insurance. - John Avery State Farm, with offices in Ann Arbor and Chelsea."
Profile photo of Red Bird

Red Bird

July 10, 2025

5  out of  5
rating by Red Bird
"I love this State Farm . They always are helpful and take time to listen and make you feel heard. I recently rent through a fire and lost everything. It was a long process but this state farm made everything easier. Lots of back and forth with info always open communication. In the end everything was handled . I'm very thankful for the help ."
We responded:
"Jeff - Thank you for the 5 star review! I am so glad to hear the renters claim went well and you are ok. As the agency owner, I really appreciate the kind words and positive feedback. I appreciate your business and look forward to serving you for years to come..."
Profile photo of Bill Darwin 2

Bill Darwin 2

July 7, 2025

5  out of  5
rating by Bill Darwin 2
"Ryan with John Avery-State Farm Insurance is great to work with, went above and beyond to help me out. Thank you Ryan! Bill Darwin"
We responded:
"Bill, thank you for the 5 star review! Appreciate hearing Ryan went above and beyond to help you out. - John Avery State alarm, with offices in Ann Arbor and Chelsea"
Profile photo of Barbara MacPherson

Barbara MacPherson

July 3, 2025

4  out of  5
rating by Barbara MacPherson
"Ryan helped me set up Drive Safe when my old device died. He was very helpful"
We responded:
"Thanks for the feedback Barbara. I was in a meeting, but saw you guys walking toward the car together. Looking forward to connecting with you next time! - John Avery State Farm, with offices in Ann Arbor and Chelsea. "
Profile photo of Edwin Hernandez

Edwin Hernandez

July 1, 2025

5  out of  5
rating by Edwin Hernandez
"Friendly and professional."
We responded:
"Edwin - thank you for the 5 star review! John Avery State Farm, offices in Ann Arbor and Chelsea"
Profile photo of Susan OLeary

Susan OLeary

July 1, 2025

5  out of  5
rating by Susan OLeary
"Jacoby helped me this morning he gave me excellent service and was very polite and personable."
We responded:
"Susan, thank you for the updated feedback. Jacoby has been with the office a couple of years now while attending the University of Michigan here in Ann Arbor. I will be sure to pass the feedback to him."
Profile photo of Glenn Bugala

Glenn Bugala

June 30, 2025

5  out of  5
rating by Glenn Bugala
"Understood the problem and implemented the solution!"
We responded:
"Glenn, thanks for the 5 Star review. Glad we were able to provide a solution - John Avery State Farm, with offices in Chelsea and Ann Arbor"
Profile photo of phillip stoll

phillip stoll

June 30, 2025

5  out of  5
rating by phillip stoll
"Very helpful and knowledgeable thanks all."
We responded:
"Phillip, thank you for the 5 star review! Glad we were able to assist - John Avery State Farm, with offices in Chelsea and Ann Arbor"
Profile photo of Sandra Matthews

Sandra Matthews

June 23, 2025

5  out of  5
rating by Sandra Matthews
"Ryan is very friendly and easy to work with. He gives you the time you deserve as a customer for your insurance needs."
We responded:
"Sandra, thank you for the 5 star review and feedback on Ryan - much appreciated! We are here to help! - John Avery State Farm, with offices in Ann Arbor and Chelsea"
Profile photo of MOHD IMRAN

MOHD IMRAN

June 18, 2025

5  out of  5
rating by MOHD IMRAN
"Ryan has been really great for myself and explained me the policy very wll"
We responded:
"Thanks for the five star review! Glad Ryan was able to explain your policy to you. - John Avery State Farm, with offices in Ann Arbor and Chelsea."